Privacy Policy
Welcome to Nalar-AI, the AI platform operated by PT Mubarokah Digital Nusantara. We highly value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with Indonesian law and international standards.
1. Information Collection
1.1. Types of Information Collected
We collect personal information from our users to offer better services. The information we collect includes, but is not limited to:
- Name
- Email address
- Phone number
- Physical address
- Payment information (e.g., through PayPal or Coinbase)
- Usage and interaction data with our services (through integration with Meta and Google Analytics)
1.2. Methods of Information Collection
Personal information is collected in various ways, including but not limited to:
- Account registration
- Form completion
- Payment transactions
- Communication via email or WhatsApp
- Use of our services
2. Use of Information
2.1. Purposes of Use
The personal information collected will be used for:
- Verifying user identity
- Processing payments
- Providing and updating services
- Enhancing service quality
- Sending service-related communications, including updates or promotional offers
- Product analysis and development
2.2. Integration with Third Parties
We integrate our AI services with third-party providers to enhance the functionality and performance of our platform. Your personal information may be shared with these third parties to provide you with more tailored services.
2.3. Use of Google Analytics
We use Google Analytics to analyze website usage and improve user experience. Google Analytics collects data about user behavior on our website, including pages visited and time spent on the site.
2.4. Use of Meta API
We utilize Meta API for several functions on our platform, including:
- User authentication via Meta
- Gathering and analyzing user interaction data
We comply with Meta's policies on data collection, usage, and storage. For more details, visit Meta Platform Terms and Developer Policies.
2.5. Payment Methods
We use PayPal and Coinbase as payment methods. Your personal information may be processed by these payment services to complete transactions.
3. Information Protection
3.1. Data Security
We are committed to safeguarding your personal information. We implement appropriate technical and organizational security measures to prevent unauthorized access, disclosure, or alteration of your personal data. However, please note that storing data online is not entirely risk-free. While we make every effort to protect your personal information, we cannot guarantee absolute security. You also play a vital role in maintaining the confidentiality of your account and password.
3.2. Data Retention
Your personal information will be stored for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
4. User Rights
4.1. Access and Update of Information
You have the right to access, update, or delete your personal information held by us. If you wish to access or update your personal data, please contact us at help@nalar.net.
4.2. Data Deletion
You can request the deletion of your personal data at any time by contacting us via email at help@nalar.net. We will process your request and delete your personal data in accordance with applicable laws.
5. Cookie Policy
5.1. Use of Cookies
We use cookies to enhance user experience on our website. Cookies are small files stored on your device when you visit our website. They help us understand how you interact with our site and allow us to improve our services.
5.2. Types of Cookies Used
We use various types of cookies, including:
- Cookies necessary for basic website operations
- Analytical cookies to gather information about website usage
- Functional cookies to remember your preferences
5.3. Managing Cookies
You can manage your cookie preferences through your browser settings. You may choose to reject cookies or delete existing ones, but this may affect your user experience on our website.
6. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with applicable laws. We will notify you of any changes via email or a notice on our website. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your personal information.
7. Compliance with Indonesian Law and International Standards
We comply with the data protection laws applicable in Indonesia, including Law No. 11 of 2008 on Electronic Information and Transactions and its implementing regulations. We also strive to comply with relevant international standards, such as the European Union’s General Data Protection Regulation (GDPR), to the extent possible and applicable.
7.1. Data Protection Principles
We adhere to the following data protection principles:
- Fairness and Transparency: We collect and process your personal data in a fair and transparent manner.
- Purpose Limitation: We only collect your personal data for specified purposes.
- Data Minimization: We collect only the personal data necessary for the purposes specified.
- Accuracy: We strive to ensure that your personal data is accurate and up to date.
- Storage Limitation: We retain your personal data only as long as necessary for the specified purposes.
- Security: We protect your personal data with appropriate security measures.
- Data Subject Rights: We respect your rights as a data subject, including the right to access, update, and delete your personal data.
7.2. International Data Transfers
Your personal information may be transferred and processed in countries other than the one in which you reside. We will ensure that such international data transfers comply with applicable data protection regulations and that adequate safeguards are in place to protect your personal information.
8. Responsibilities and Limitations
8.1. Our Responsibilities
We are responsible for:
- Protecting users' personal information by implementing appropriate security measures.
- Processing personal information in accordance with the purposes communicated to users.
- Ensuring that third-party data processing is conducted with the same level of security.
- Providing access, updates, or deletion of users' personal information upon request.
- Maintaining compliance with applicable data protection laws in Indonesia and relevant international standards.
8.2. User Responsibilities
Users are responsible for:
- Providing accurate and up-to-date personal information during registration and use of our services.
- Keeping their account details and password confidential.
- Promptly notifying us of any unauthorized use or security breaches of their account.
- Contacting us if they have any questions or concerns about how their personal information is processed.
8.3. Limitation of Liability
While we strive to protect users' personal information, some limitations apply:
- We are not responsible for any loss or leakage of information caused by users' own actions, including negligence in keeping account details confidential.
- We are not liable for any loss or damage arising from the use of third-party services integrated with our platform.
- We are not responsible for the content, privacy policies, or practices of third-party websites or services accessible through links on our site.
- In cases of force majeure or events beyond our control (such as natural disasters, acts of terrorism, system failures), we cannot guarantee the security of users' personal information.
8.4. Service and Access Restrictions
We reserve the right to restrict access or terminate services for users who violate our terms of use or this privacy policy. Such actions may include, but are not limited to, account restrictions, content removal, or temporary or permanent suspension of accounts.
8.5. Acknowledgement
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. You also recognize that it is your responsibility to periodically review this Privacy Policy and stay informed about any changes that may occur. We are not liable for users' negligence in reading and understanding this Privacy Policy.
We also declare that:
1. We do not sell, license, or purchase platform data. We do not process platform data for discriminatory purposes, to determine eligibility concerning disabilities, or for surveillance purposes.
2. We only request limited platform data if necessary to significantly enhance the user experience for specific products or services, for which the data is shared.
3. We do not share platform data with third parties except as permitted by Meta Platform Terms.
4. We comply with the requirements regarding when platform data must be deleted and ensure that it is deleted in accordance with applicable regulations.
5. We ensure that our privacy policy meets content and accessibility requirements and that we adhere to it.
9. Privacy Support
This Privacy Policy is designed to ensure that Nalar-AI users understand how their personal data is collected, used, and protected. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable laws.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email: mydata@nalar.net